NPS Calculator.
Calculate your Net Promoter Score in seconds.
And get a small surprise too :)
- Calculate from three summary numbers
- See the share of Promoters, Passives and Detractors
- No registration; your data stays in your browser
CX Tools.
Diagnostics, calculators and practical tools to show where your CX stands and where to begin.
Check My CX.
See your website through your customers’ eyes.
Enter a URL and get an independent view of the customer experience in a minute. More than 50 signals across four areas are analysed.
- Ease of use
- Clarity
- Emotional impression
- Reputation
CX Pulse Check.
CX is more than NPS and customer support. Explore the six areas that make up mature CX management and see how your company performs.
You will receive a CX maturity score, your strengths and the areas with the greatest room to improve.
- Vision & Leadership
- Aligned Employees
- Actionable Insights
- Impactful Design
- Data & Technology
- Advancing Decisions
JMS Diagnostic.
Find out in five minutes how well your company really manages customer journeys.
- 21 questions across four pillars: customer, business, organisation, data and technology
- A heatmap of strengths and weak spots in your Journey Management
- Three priority actions to focus on first
